Why is my discount code not working?

Created by Daree Johnson, Modified on Mon, Jan 22 at 3:18 PM by Daree Johnson

If you have a discount code that isn't working, one of the following reasons could be why:


  • Discount code may have expired
  • The discount code may have been for one time use, and has already been used
  • Discount code was not entered or applied correctly
  • Discount does not apply to the specific item you are purchasing
  • The item you are using he discount for is out of stock
  • The item is not available for shipping to your location
  • You are attempting to combine more than one discount


If to your knowledge none of the reasons above apply to your situation, please contact our support team here:

Contact Milan Art Store

  • Please fill in your name, email address and phone number on the contact form
  • In the message box please include the discount code you are attempting to use and the items you are wanting to purchase.



***Please understand that discounts and orders cannot be adjusted after payment is placed.


Visit Milan Art Store

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