I'm unable to log into my Art Store account. What can I do?

Created by Daree Johnson, Modified on Mon, 22 Jan 2024 at 02:21 PM by Daree Johnson

We're sorry to hear you are having trouble logging into your Milan Art Store account. 

For troubleshooting:

  • Check the spelling of your email address and password, this is the most common reason for log in issues.
  • Check your auto-fill settings on your browser or you device, sometimes they contain incorrect information.
  • Try clearing your browser history, a different browser or device. 

If you are still unable to log in, we recommend:

  • Try resetting your password, you can do that here: https://www.milanartstore.com/account/login
    • Note: Accounts only allow for one email. If the original email used setting up your account was incorrectly spelled, password reset may not be received. In this case you will need to create a new account with your correct email.

  • If you have further questions or need additional help, please use this contact form to contact us: https://www.milanartstore.com/pages/contact-us
    • A response will be sent to your email.

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